Domestic Shipping Policy
Shipment processing time
All orders are processed within 3 business days.
Note: Business days are M-F, excluding major holidays.
If we are experiencing a high volume of orders, order processing time may increase.
Shipping rates and delivery estimates
Estimated delivery time
3-5 business days
*Please be certain to include a FULL NAME with your order, and verify all address components before sending order to ensure most timely delivery. Orders without full names or with incorrect addresses may be delayed or undeliverable.
Shipment confirmation and order tracking
Upon completion of your order, you will receive order confirmation.
Customs, duties, and taxes
Outshine Co is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Outshine Co. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
Outshine Co does not currently have the capacity to ship internationally, or to areas outside of the contiguous 48 states of the U.S.
For more information, email support at firstname.lastname@example.org